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What Is a Managed Security Service?

Managed security service (MSS) is a variety of cybersecurity services and support, for example, managing and monitoring firewalls and intrusion detection systems as well as performing assessments of vulnerability and penetration audits managing the management of patches and upgrades and helping to set up protocols and rules that help decrease the chance of a data breach. MSS providers also offer cybersecurity advice and assistance with regulatory compliance requirements such as HIPAA, PCI DSS, SOX, GLBA, and ISO.

Premium MSS solutions typically include technologies like security information and management (SIEM), endpoint detection and response cloud access security broker, container security, and more. Many of the top MSSPs provide 24/7 monitoring via their security operations center, threat intelligence that amplifies the context of threats, as well as proactive threats hunting.

MSS can also assist their clients identify vulnerabilities and evaluate the impact on business operations like availability and performance. This can help them avoid costly cyberattacks and improve their overall security posture.

Many of the top MSSPs offer a range of managed IT services including remote assistance, monitoring of networks and security policy development. They have a central dashboard that allows them to view all the devices and applications of their customers. They also provide backup and recovery services to secure data in the event of an accident. They may also help with data protection and governance through tools such as encryption and data loss prevention.


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